Customers contact companies regularly to purchase products and services, inquire about orders, make payments and request returns. Until recently, the most common way for customers to contact companies ...

Companies of all types are deploying chatbots using generative artificial intelligence (GenAI). While these tools offer significant potential benefits, they also present legal and regulatory risks ...

The rise of social media turned human attention into a commodity. Now, the AI race is taking that to new heights.

It wasn’t until a couple of years ago that Keri Rodrigues began to worry about how her kids might be using chatbots. She learned her youngest son was interacting with the chatbot in his Bible app — he ...

From students using artificial intelligence for schoolwork, to others seeking chatbots for companionship, our relationship with technology continues to change. But are the ways we use AI healthy, and ...

Credit: Getty Images Experts weigh in on the increasing use of AI chatbots in mental health treatment, sharing insights on the ways they may be effective, or not, in clinical practice. As the ...

There’s no doubt that chatbots like ChatGPT are widespread in classrooms. Seemingly overnight, these tools have unlocked the door to instant information. Yet, somewhat paradoxically, the way students ...

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A significant number of teens say conversations with AI chatbots feel more satisfying than talking with actual humans, and one in three say they would choose AI companions over people for serious ...

This story is free to read because readers choose to support LAist. If you find value in independent local reporting, make a donation to power our newsroom today. It wasn't until a couple of years ago ...