Remaining competitive in the convenience store (C-store) retail industry continues to require investment in automation technologies, even for smaller operations. Examples of both national and regional ...

More than half of consumers believe automation in retail stores could help resolve common shopping pain points, according to Capgemini. A study of consumers and retail executives across North America, ...

According to Capgemini’s January 2020 study on smart stores, only 25% of retailers are actively working on implementing store automation, and only about one-third intend to do so in the next three ...

Explore how companies are using AI automation to revolutionize customer experience across multiple channels — store, web, mobile, social, email and phone. Mairead Maher, CMO for the customer and ...