Understanding how to leverage technology without losing sight of individual customer needs and experiences can differentiate a company in a crowded marketplace and ...

Digital tools have become indispensable allies in our quest for efficiency and accuracy. From cloud-based software to automated workflows, technology continues to revolutionize how we work, enabling ...

Balancing the demands of work and of life can be difficult. There are some features within technology that can assist with that. Work days and hours – A person attempting to schedule a meeting outside ...

Forbes contributors publish independent expert analyses and insights. In the last decade, automation in customer service has exploded across the business world. It has always been challenging to ...

At the Mortgage Banking Summit, industry leaders discussed strategies for navigating the evolving mortgage landscape. They emphasized the importance of anticipating customer needs, balancing ...

I recently wrote about remote work and the rapid growth of the Internet of Things and how government agencies can and should leverage technology to stay ahead of the curve. But those two aren't the ...

In ambulatory care, financial health is inextricably linked to operational efficiency. Revenue cycle management (RCM) is the backbone of practice sustainability, yet it is fraught with complexities, ...

Here’s an astonishing statistic from Ashkán Zandieh, chair and founder of the Center for Real Estate Technology and Innovation (CRETI) in Dallas: Year-to-date, approximately $1.5 billion in venture ...