5 Key Call Center Software Features + How to Judge Them Your email has been sent There are only a handful of call center software features that vary in a meaningful way between vendors. Here’s what ...

WhatsApp has a new call-scheduling feature that will let you plan ahead for both personal and professional group calls. Along with the ability to schedule calls, WhatsApp is also adding more ...

Signal, a privacy-focused messaging app, turns up the heat on its competitors with new video call features, such as a raise hand button, emoji reactions, dedicated calls tab, and more. The move should ...

Google revealed a new feature for its Voice platform on Thursday that allows you to make three-way calls. In addition, the call interface has had multiple tweaks to facilitate navigation and make the ...

Duolingo has announced the expansion of its Video Call feature to Android devices, allowing users to practice language skills through realistic AI conversations with the character Lily. This feature, ...

In his quest to turn a simple and functioning Twitter app into X, the everything app that doesn’t do anything very well, Elon Musk launched audio and video calling on X last week — and this new ...

The work collaboration app Slack just got a little more useful. Just today, the company started to roll-out of a new voice calling feature, which the company announced yesterday. It’s the result of ...

Google may be launching a new AI-powered “Call Message” feature that acts like an on-device voicemail with live transcriptions and summaries. The feature works offline without using data or Wi-Fi and ...

The Google Phone app could soon get a “Call To-do List” feature, expanding on the existing Call Notes functionality on the Pixel 9 series. An APK teardown of Google Phone app reveals code linking ...

The shift from traditional, on-premise phone-system call centers to cloud-based call centers provides greater flexibility, scalability and cost efficiency. Coud-based call center solutions are quickly ...