According to Ray, most shoppers don’t realize they’re being guided by a script. They just answer honestly, which is exactly what the dealership is counting on. Zach points out that CarEdge has even ...

John Oliver was pretty bummed when he learned that local car dealers have been making ads with the same script — so he decided to take matters into his own hands. Oliver shared his frustration with ...

Although the car business has changed dramatically in recent years, thanks to the expansion of superstores with no-haggle pricing and automakers such as Tesla offering direct online sales, some ...

You finally found the car that you love and worked out a great deal with the salesperson. Now they send you over to the finance and insurance (F&I) manager’s office to sign some paperwork. It’s the ...