Learn about the state of contact center technology and the latest software improvements giving call centers like yours a fresh advantage. Busy contact centers handle millions of conversations across ...

Generative artificial intelligence is causing the demand for data centers to explode, bringing with it a host of operational and energy challenges. Proptech firms are trying to come up with solutions ...

Data center power is the lifeblood of modern digital infrastructure, enabling everything from cloud computing to AI, and requires substantial energy for servers, cooling, and other essential systems.

Managing IT hardware and software systems and services is an increasingly complex task as IT networks become more disbursed. While cloud computing has become a significant component of the IT ...

NEW YORK--(BUSINESS WIRE)--Glia, the leader in customer interaction technology for high-trust sectors, today announced the findings of a new industry survey, shedding light on the evolving challenges ...

The way we produce and consume energy is changing. Electricity demand is skyrocketing, with levels expected to increase more than 50% by 2050. In addition to increasing demand, the world is faced with ...

Tech giants and venture capital firms are driving a sudden wave of investment in an emerging technology that may make artificial intelligence data centers significantly faster and more energy ...

Data center technology spending skyrocketed 34 percent in 2024 to $282 billion, according to Synergy Research Group. It is soaring past a half a trillion dollars in the first month of 2025 as ...

How To Improve Contact Center CX Without Buying New Tech Your email has been sent Learn how to enhance contact center CX and level up the customer experience with a few practical changes and the tools ...