More contractors are turning to team communication software applications, such as Slack and Microsoft Teams, as a way to keep connected to their staffs. The apps combine many features of other ...

We list the best call center software, to make it simple and easy to provide and analyze call data to improve customer relations, employee management and workflow efficiency. Call centers used to ...

The work of software architects requires not only technical knowledge but also a great deal of communication. Tips and templates can help.