Each year, defective, faulty, or misused food products cause severe injuries to customers. In some cases, these mishaps also result in product recalls, negative publicity, and a loss of customer ...
No matter how focused your business is on customer satisfaction, the occasional complaint is inevitable. Whether they occur in person at a physical store or through online channels, these complaints ...
Over the last eight years, our NBC 5 Responds and Telemundo 39 Responde teams have logged more than 61,000 consumer concerns and helped recover $6.35 million on behalf of North Texans. We wanted to ...
Around four suspected overdoses, either fatal or nonfatal, in Warren County have been reported to staff in a 24-hour period, according to the Alliance for Positive Health. NEWS10's Anthony Krolikowski ...
The Informal Complaint Resolution Process is designed to empower the parties to an Informal Complaint to reach a mutually satisfactory agreement. FILING AN INFORMAL COMPLAINT & INITIAL ASSESSMENT To ...
A well-written procedure documenting the complaint management process, including the creation of a complaint form, is required by the QSR. By Bob Mehta I have always experienced great difficulty in ...
President Obama addresses CFPB staff flanked by former agency chief Richard Cordray in January 2012. Created by the 2010 Dodd-Frank law, the Consumer Financial Protection Bureau is one of the first ...
New York state recently saw a record number of flu cases, according to the New York State Department of Health. NEWS10 spoke with the commissioner and a local pharmacist about the skyrocketing cases ...