Modern CX depends less on where data lives and more on how signals, AI, and governance come together at decision time.

Overview: Practical projects show how data supports real decisions across industries and services.Analytics skills grow ...

Customer journey analytics software aims to help businesseses understand, optimize and personalize every step of the customer experience. By aggregating and analyzing data from touchpoints across both ...

CDK now has a CDP. The retail automotive software provider has launched its customer data platform, designed to unify ...

Tom Gardiner and Harry Marshall founded Trevor.io in 2016 as a no-code business intelligence platform to help non-data people run analysis on their internal data. That business was solid, but ...

Istanbul — Dataroid, an AI-powered digital analytics and customer engagement platform, announced that it has completed a US ...

Data analytics are constantly evolving and becoming ever more relevant in today's marketing. In my own experience helping companies across industries refine their digital marketing, I have seen how ...

DUBLIN--(BUSINESS WIRE)--The "Growth Opportunities in Global Customer Relationship Management, 2024" report has been added to ResearchAndMarkets.com's offering. To deliver excellent customer ...

The days of customer data platforms (CDP) simply aggregating information about shoppers and their purchases are long gone, and a new generation of analytics and insights powered by artificial ...

Key data and analytics trends in 2026 include decision intelligence, real-time analytics, semantic layers, platform consolidation, and board-level governance. Here's what you need to know.