I am a firm believer that the customer is the lifeblood of every business, and as such, they are a powerful force to deal with. I also wonder, if the previous statement is true, why don't these ...

Breakthroughs, discoveries, and DIY tips sent six days a week. Terms of Service and Privacy Policy. You probably know the basic steps to getting good customer service ...

The travel and tourism industry is often playing catch up. Within a few years many service jobs will be lost to AI because ...

For example, if you need to work with new hires, the trainer can spend time on customer service basics. Training for more experienced agents can focus on developing specific techniques, like ...