Enterprises can now source and interview robotic IT service desk engineers through a digital worker marketplace, and robots with experience across business functions and industries are coming soon.

As the world continues to see more and more everyday objects become “hardware” controlled through operating systems and internet connectivity, an ex-Apple engineer called JP Labrosse is hoping to take ...

At this time, Rick Curl is the undisputed world champion in the Messiest Engineer’s Desk category, unless you are prepared to demonstrate otherwise… At this time, Rick Curl is the undisputed world ...

A year ago, we ran a piece called Engineers’ Messiest Desks. With a nod to the saying that a messy desk is a sign of genius, we reached out to you and got scores of examples of brilliant engineers. A ...

Standing desks are all the rage in modern offices these days, thanks in large part to plenty of research that claims sitting all day is detrimental to your long-term health. And you can spend a lot of ...

It doesn’t take much time or technical complexity for threat actors to compromise a service desk. Here’s how a typical attack might play out in a single day: 09:23 - Attacker scrapes LinkedIn for ...

Help desk staffers, by the very nature of the position's title and name, are too helpful; and that makes them a perfect target for a social engineering criminal A new report from the SANS Institute ...