In our modern, connected world, putting the customer first requires a comprehensive digital engagement strategy. Financial institutions, especially midsized and smaller organizations, have a history ...
Over the last decade, digital has become the front door to every business around the world. This transformation of technology and human behavior bolstered our ability to adapt to a global pandemic — ...
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Less waiting, more clicking: Inside Social Security's ambitious 'digital-first' overhaul
The Social Security Administration is undergoing a massive transformation to become a "digital-first" agency. Learn how this ...
Telstra today hit a major milestone in its Digital First strategy, opening its Sydney digital transformation centre, one of two centres that the company announced in March. Telstra's executive ...
A few dozen newspaper employees staged a protest in May outside the New York City office of their owner, hedge fund Alden Global Capital. Carrying signs that read “Invest or Sell Now,” the journalists ...
A view of the White House in Washington, D.C., on Jan. 23, 2022. (Photo by DANIEL SLIM/AFP via Getty Images) As federal agencies check off boxes in the Office of Management and Budget’s digital-first ...
In this issue, we begin with the strategy dimension. The next two issues will review people and technology dimensions, respectively. A digital-first strategy begins with a digital offering. A ...
Many or all of the products on this page are from partners who compensate us when you click to or take an action on their website, but this does not influence our evaluations or ratings. Our opinions ...
Charnita is a wife, pet mom, tech enthusiast, and part-time freelance writer with over 14 years of experience. She's done countless app roundups, product reviews, and tutorials! In her free time, she ...
The Delivering a Digital-First Public Experience guidance establishes the foundation for an improved digital experience when the public interacts with the government’s products and services. The ...
NEW YORK--(BUSINESS WIRE)--Starting today, Visible, the digital-first wireless carrier powered by Verizon's network, is now available on BestBuy.com. In-store availability at Best Buy locations ...
Digital transformation involves a radical change in the way firms create and capture value through a digital value loop. Unlike the traditional IT-enabled innovations where the focus was often to ...
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