When you’re a 911 dispatcher, it takes a lot, from communication to staying calm under pressure. For one man, he had what it ...

The 911 dispatcher who took the call from a social worker minutes before John Powell killed himself and his two sons in an explosion was reprimanded for his handling of the call, FOX13 reports.

A Las Vegas 911 dispatch operator will keep her job after hanging up on a caller who came home from work to find his mother dead – and now the city’s fire department is planning to hire a quality ...

When you dial 911, every word you say matters. The line is designed to connect you with help in life-threatening situations, ...

Last week, we reported that current free-agent football player Richard Sherman was arrested and faces several charges, including one on suspicion of burglary domestic violence. The cornerback was ...

If there is one thing that is harder than being a 9-1-1 operator/dispatcher, it’s training someone to be one. Not everyone chooses to be a trainer. Not everyone who chooses to be one is a good one.

A Pennsylvania 911 operator faces a rare charge of involuntary manslaughter for failing to send an ambulance to the rural home of a woman who died of internal bleeding a day later, despite a plea from ...

(AP) A Pennsylvania 911 operator faces a rare charge of involuntary manslaughter for failing to send an ambulance to the rural home of a woman who died of internal bleeding a day later, despite a plea ...

On an ordinary day, you’re at the station with your crew when the tones go off, followed by dispatch: “Engine 15, Engine 437, Wagon 12, Ladder 6, Ladder 15, Battalion 42A: Respond to an automatic fire ...

CHARLESTON, SC (WCSC) - Charleston County is short more than 45 people who handle 911 calls, according to Director of the Charleston County Consolidated 911 Center Jim Lake. Lake said the 911 operator ...