Jeff Werner is a software engineer and has been writing this column since 2007. Question: I am a Cox cable customer and thinking of going with rival cable competitor because of the high cost of ...

It’s no wonder that they are selling printed T-shirts with the slogan, “I just survived a meeting that should have been an email.” It’s a dreadfully common occurrence. A client Diane recently shared ...

The method with which a journalist conducts an interview was once a topic of great debate. In 2012, several journalists who spoke to Poynter about interviewing methods called email “a last resort” and ...