This transcript was prepared by a transcription service. This version may not be in its final form and may be updated. Zoe Thomas: If you've ever been locked out of an important account, maybe a bank ...

TRACY, Calif. -- Facebook and Instagram users have long complained there is no way to get help when hackers take over their accounts. There is no phone number to call, and online help pages lead them ...

Facebook parent company Meta Platforms Inc. is building a customer-service division to help users of its social networks who have had posts or accounts removed unexpectedly. The effort is in the early ...