Over the years of building my executive coaching practice, I’ve discovered that the single most powerful resource available to leaders lies in the process of doing 360-degree assessments to receive ...

Process inefficiency can create problems that quietly stifle productivity and potential growth. In an era of rapid digitalization, companies that lag in business process improvement risk falling ...

The importance of refining healthcare processes has never been more pronounced. In the Physician MBA Program at the Kelley School of Business Indianapolis, I learned process improvement—among other ...

Feedback is integral to growth for employees and organizations alike. However, many workplaces lack an effective feedback process. Generic feedback often doesn’t inspire change, leading to ...

The best way to grow and develop employees is by giving them constructive feedback. There is always room for improvement in every job, and it is the responsibility of supervisors and HR to create a ...

In the ever-evolving landscape of modern business, the pressure to innovate is relentless. Organizations are constantly pushed to develop state-of-the-art products, services, and business models that ...

DMAIC is an acronym for Define, Measure, Analyze, Improve, Control. It is a process improvement methodology of Six Sigma that’s used for improving existing processes. See DMAIC Methodology. DMAIC is ...

Small businesses need to remain continually agile to respond to a changing business climate internally and externally. Demand shifts and technology changes. Competitors enter the market. Businesses ...

We all know that feedback is important. We know that getting an objective and honest assessment of our strengths and dreaded “growth opportunities” is how we improve performance, grow, and learn. And ...