Ordering a burger used to just involve a quick chat with the cashier. Now, you’re probably just tapping a screen. In the last five years, self-service kiosks have quietly taken over fast-casual spots, ...

Starbucks is introducing self-service kiosks in Korea and Japan, marking the first time the brand has used machines to serve customers. Starbucks Korea announced Monday that it will begin installing ...

The ratio of restaurants and bars introducing unmanned payment devices first exceeded 10% last year. In addition, the number of businesses transacting with digital platforms such as Coupang and Baedal ...

Consumers have become accustomed to self-service kiosk technology in a range of venues, from ATMs to movie theaters to restaurants. Many large quick-service and fast-casual chains, such as McDonald’s, ...

QSRs are increasingly embracing the use of kiosks to enhance the customer experience and streamline operations. These self-service terminals allow customers to independently browse menus, customize ...