“Help — our water heater is leaking and we need an estimate for a new one.” In addition, a few questions during the phone call revealed they would be interested in pricing for a new furnace and ...

Q. We had a high-efficiency furnace installed in our house (which is about 40 years old) a few years ago and it seems to be working fine. However, where the condensate drippage line from the furnace ...

The 1980s brought forth the first condensing gas-fired appliances we dealt with: 92% efficiency furnaces. Those first-generation condensing furnaces had more than their share of glitches, which gave ...