Every so often, a hotel will update its rooms to keep them fresh and modern. It’s pretty standard stuff, and usually, the results look great. A new redesign at the W Boston, however, is a different ...

Hotel room design often isn't based on creativity and inspiration, but all too often on focus groups and consumer research. Contrary to what skeptics like me may think, decisions about what goes into ...

Marriott International’s new headquarters building in Bethesda, Md., sits adjacent to the 205,000-sf, $65.9 million Marriott International Headquarters Hotel, which opened last January. The hotel, ...

There are plenty of striking examples of hotel interior design out there—yet there are far fewer with interiors so thought-out that they actually changed the design conversation. We wanted to go ...

That AccorHotels is using the Internet of Things and other innovative tech to create more personalized and accessible guest rooms is an idea we can definitely get behind. But we wonder what the ...

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Forbes contributors publish independent expert analyses and insights. Roger Sands covers travel and the hospitality industry. Architecture and design firms, always at the forefront of innovation for ...

At the Mandarin Oriental, Boston, a robot does it all. The hotel's resident automaton, MOBI, greets guests, escorts them to their rooms, and even delivers small amenities from a stowage compartment in ...