Amanda Smith is a freelance journalist and writer. She reports on culture, society, human interest and technology. Her stories hold a mirror to society, reflecting both its malaise and its beauty.

When a non-tech expert encounters a tech-related issue of any kind, their first instinct may be to submit a ticket, DM the head of IT or pick up the phone. But regularly having to engage in ...

Modern entertainment systems wouldn't be complete without Smart TVs, providing an entire array of features and the option to stream various items. Like every technology, however, there are those ...

A computer that refuses to start is one of the most frustrating technical problems, whether it's a desktop PC or a laptop. This issue can arise from simple power interruptions, loose connections, or ...

An Arlington-based IT specialist is launching a new tech support company seeking to troubleshoot problems and help people build technical competence. Mahboba “Maya” Akhtarzadah is the founder and CEO ...