10 Ways Adopting ITIL Can Help IT Support ITIL best practices for IT service management can transform the way your business and helpdesk operations function, and help you deliver a consistently great ...

Deep in the heartland of America an experiment is under way. The Information Technology Infrastructure Library (ITIL), a set of best practices for IT service management, has begun to take root in the ...

Automation software maker iConclude this week made available an upgraded version of its flagship product that the company says can automate tasks across larger networks and align automated processes ...

MIDWAY, Utah--(BUSINESS WIRE)--Wendia North America Customer-Partner Conference — Wendia (www.wendia.com), one of the world’s leading providers of best-in-class ITIL Service Management Solutions, has ...

INCLINE VILLAGE, Nev., Jan. 21, 2022 (GLOBE NEWSWIRE) -- MetricNet is pleased to announce that Jeff Rumburg, Managing Partner of MetricNet, has been invited to present MetricNet's latest research on ...

HR professionals have made good use of best practice methodologies to help develop high performing organisations. ITIL has played a key role in providing a framework for effective service delivery, ...

Orange Business Services now offers to its multinational customers consulting and support services based on the ITIL (IT Infrastructure Library) best practice framework, enabling enhanced service ...

Christine Rose, director of global IT at Finisar, a computer hardware manufacturer, says that the best practices in ITIL support some of the processes now required by Sarbox. “Having ITIL in place ...

ITIL practitioners say that ITIL support products have made important advances in recent years but have a considerable way to go. Tom Holmes, vice president of technology operations at JM Family ...

IT service management, or ITSM, certifications have become standard across the technology sector. These certifications can show competency and knowledge related to designing, planning, operating and ...