Like a car alarm that goes off every time a noisy motorcycle drives by, alerts within IT operational teams cause irritation and work overload. While not every alert signifies something important, the ...

In today’s digital landscape, IT operations are under more pressure than ever to deliver seamless performance, rapid issue resolution, and continuous innovation. Amid these demands, knowledge ...

AUSTIN, Texas--(BUSINESS WIRE)--SolarWinds (NYSE:SWI), a leading provider of simple, powerful, and secure IT management software, today announced the company has again been ranked number one in ...

Jack Nichols is the CTO for federal and senior manager of technical resources for CDW•G. He supports all federal civilian and defense department agencies, and meets regularly with agency technology ...

Opinions expressed by Digital Journal contributors are their own. One name that stands out in the rapidly evolving information technology operations management world: Piradeepan Nagarajan. As a senior ...

DOWNINGTOWN, PA — As businesses struggle with increasingly complex technology systems, a local expert is demonstrating how ...

Freshworks is launching new incident response management software that will take the company more into the IT operations management market as it aims to expand its total addressable market and poke ...

Freshworks has signed a definitive agreement to acquire FireHydrant, a provider of AI-powered Incident Management software. The combination will bring together Freshservice’s IT Service Management ...

A seasoned small business and technology writer and educator with more than 20 years of experience, Shweta excels in demystifying complex tech tools and concepts for small businesses. Her work has ...

PALO ALTO, Calif.--(BUSINESS WIRE)--SUMMIT Software Inc., a leading provider of private and public cloud based IT operations management solutions backed by the Palo Alto headquartered Symphony ...