Picture this: A support team member knows the information they want exists; they just can’t find it. To get a customer the answer they need, the agent spends an inordinate amount of time looking for ...

Productized AI and Knowledge Management solution available in three tiers, enabling organizations of any size to work smarter Chicago, IL (GLOBE NEWSWIRE) -- iManage, the company dedicated to ...

This year may see knowledge management more directly intersect with law firms’ growing adoption of artificial intelligence, with experts predicting that KM will not only become a more vital function ...

Consider the humble file cabinet. Long ubiquitous in offices and homes, it epitomized early document and information management. Locating that file folder with the relevant paper document was once the ...

Amidst the continuous global disruption of the last 2 years, businesses across many sectors—from high-tech to finance to e-commerce and more—have actually been thriving. They’re tenaciously pursuing ...

Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with content, and download exclusive resources. In this episode, Thomas Betts chats with ...

Nuclear facilities have very long life-cycles over multiple phases and changing operational conditions. In order to ensure safety and economics are achieved and sustainable over the entire life cycle, ...

EDMS provides a centralized, accessible repository that ensures teams work from the latest, approved documents, reducing errors and safety risks. Mobile and offline capabilities enable field crews to ...