Dawna Basha felt agitated and alone. Her family told her she was becoming obsessed about problems with her LG washing machine. "Get over it," they told her. The repairmen LG sent to her suburban ...

Traditionally, agitator washers were the no-frills station wagons of the laundry aisle, while high-efficiency top-loaders and front loaders, respectively, raced in the muscle car and luxury ...