StubHub has a "Recommended Tickets" filter that only displays some tickets but not others. It's automatically turned on — and it's upsetting users. Buying or selling on StubHub? It's probably not ...

Susan Burke was elated when Beyoncé announced she would play a concert near Washington, D.C., in July. She bought three tickets on StubHub for herself and her friends. Soon enough, she saw better ...

World Cup ticket sales are chaos. People are up in arms about FIFA using dynamic pricing. The lottery system to determine who even gets a chance to buy tickets is crazy-making. And if you buy tickets ...