As man voyages farther toward the stars, and faster across the face of his own earth, the instruments by which he steers become vastly more important. And on planes or ships or spacecraft, the heart ...
The machine doesn’t care what it’s making—only that it’s making it fast. Frictionless systems optimize output. But meaning, memory, and margin live in the mess it leaves behind. The great smoothing is ...
Stanford’s Bob Sutton and Huggy Rao on how to boost efficiency and satisfaction while also improving innovation and decision-making. Organizations too often subject their employees and customers to ...