Using the Process Communication Model to build healthy business relationships. Dean Hefta, founder of Clarus Results, a consulting firm, and author of How We Connect, visits with Matt George about how ...

Compared to factory automation, process control places additional demands on communication technology. Process plants, which extend over wide areas, have a lifespan of 20+ years. They invariably run ...

The supervisor, effectively, serves as the link between management and the workforce by virtue of the fact that they ensure management’s goals and objective are realized though the workforce’s efforts ...