Originally called the NetworkStreaming SupportDesk, the company earlier this year rebranded its appliance as well as itself under the Bomgar name. Regardless of its moniker, the Bomgar Box is ...

"It would be so convenient if I could operate my home computer while I'm away..."There is a service that makes that wish a ...

Microsoft has made remote PC connections generally available in Windows App. You can now access remote PCs, Cloud PCs, and Dev Boxes from the same client.

Family support technicians the world over gave a cheer about 18 months ago when Google released Remote Desktop, a free remote-access Chrome extension that let you support PCs from afar. While Google’s ...

When all other remote screen sharing solutions fail, you can always turn to Chrome Remote Desktop to help an end-user solve a problem. Jack Wallen shows you how. Sometimes we just need help with our ...

Today, TSplus is thrilled to announce the very first release of Remote Support: a smart, secure and cost-effective solution for efficient remote assistance via Remote Desktop control and Windows ...

Earlier this week, Google announced that its remote desktop extension, Chrome Remote Desktop, had graduated out of beta. This simple, free browser extension enables users to connect remotely to other ...

Buying for the first time? Know what your options are. Considering replacing what you have? You might just save 25% or more on licensing costs. Here's what to look for and 12 leading remote support ...

If members of your family are finally moving over to a Mac, you're going to get called for technical assistance. Here's how to access the new Mac from across the town, country, or world by taking ...

Apple @ Work is brought to you by Kandji, the MDM solution built exclusively for organizations that run on Apple. Kandji is a modern, cloud-based platform for centrally managing and securing your Mac, ...