Increase Efficiency, Improve Personalized Service with Omnichannel Natively Inside Salesforce CXone Omnichannel Routing support of Salesforce Live Agent cases and chats, via API integration, provides ...

Opening the framework for building user interfaces will cultivate a larger pool of talent familiar with Salesforce standards and make more web apps interoperable with Salesforce platforms, Salesforce ...

Every company has to become an AI company. Salesforce is absolutely an AI company! That emphatic declaration from Stephen Hammond, GM of Marketing Cloud at Salesforce, shouldn’t really come as any ...

Innovation advances CXone Agent for Salesforce with digital channel elevation and enhanced agent experience “Today’s customers expect only the best from each and every brand they interact with, every ...

SALT LAKE CITY-- (BUSINESS WIRE)-- NICE inContact, a NICE (Nasdaq: NICE) business, today announced NICE inContact CXone support for intelligent routing of omnichannel customer interactions natively in ...

As a Senior UX/UI Designer, you will lead and execute the design of user-centered digital products, with a focus on Salesforce interfaces as well as responsive web and mobile applications. You will ...