The college's maintenance, grounds and service workers have been in negotiations since March in sessions that have failed to yield a new contract.

The second a service worker takes a deep breath, there’s somebody ready to snap a photo and complain about how lazy they are. Darron Cardosa is a food service professional with over 30 years of ...

There is a growing and uncomfortable issue that we as a society need to address. It’s something that impacts some of our most important customer service workers, from those working in retail outlets ...

Nearly 40,000 University of California workers began a two-day strike Wednesday to protest what they claim is bad faith bargaining by university negotiators as the two sides try to hammer out new ...

Service workers are some of the hardest-working employees out there. Part of what makes their job so intense is the fact that they have to deal directly with customers almost all of the time. Some ...

Josh Hoffman sat before a room of aspiring homeless service workers and talked about why it’s important not to get discouraged. To make his point, the veteran in the field recalled a story of a woman ...