ServiceNow tacked agentic AI onto a largely unguarded legacy chatbot, exposing customers' data and connected systems.

ServiceNow Inc. today introduced an array of new artificial intelligence tools aimed at helping companies automate repetitive business tasks, fix technical issues and train employees. The feature ...

The workflow tool is complex to set up but automates a variety of manual processes, improving employees’ experience.

ServiceNow (NYSE:NOW) increased its subscription revenue by 21% year over year in its fourth quarter 2024 financial results on Wednesday. However, shares were down 9% during early post-market trading ...

ServiceNow Strategic Portfolio Management recognized for its “breadth and depth” of core capabilities According to the report, “ServiceNow doubled down on its investment in SPM, and the results show..

Davies Group has started using ServiceNow as an enterprise-wide operational platform and sees opportunity with generative AI. However, it has also exposed where it needs to improve to see the full ...