While Costco still holds the top spot, its score remains unchanged as its two biggest competitors each improved by three points in an annual survey.

Facing a decline in customer goodwill and the measurable effects of a DEI-inspired boycott, Target CEO Brian Cornell broke his silence in an all-employee memo, which may have done more harm than good ...

Target CEO Brian Cornell is stepping down after 11 years at the retailer, as the company faces slumping sales and backlash to its retreat on DEI. Cornell’s departure was widely expected. Some industry ...

Forbes contributors publish independent expert analyses and insights. Dan Gingiss covers news impacting your customers and employees. For as long as many people can remember, Target successfully ...

Target, which has long relied on stores for online order fulfillment, is tweaking that model to try to improve shoppers' experiences within the aisles, freeing up employees to keep items in stock and ...

Target customers got some good news earlier this week, when the company revealed it would be putting some cash back in shoppers' wallets. On March 11, Target said it would lower prices on more than ...

Target's shares have plummeted and annual sales have stagnated for four years. Customers, vendors and former employees told CNBC that the discounter has lost some of the unique traits that helped it ...

I used to love walking into Target and roaming the aisles for interesting finds. Back then, my local Target store was filled with neatly stocked shelves and inventory that was easy to navigate. These ...

Target customers are taking to TikTok to bemoan the store’s “tacky” holiday decor after the company issued new orders to employees to smile and make small talk in a bid to boost sluggish sales.