ATLANTA, GA--(Marketwired - October 11, 2016) - Jacada, Ltd. (JCDAF), a leading international provider of customer experience technology designed to simplify the interaction between businesses and ...

Cisco, a worldwide leader in IT and networking, and UAE-based telecom service provider du, from Emirates Integrated Telecommunications Company (EITC), have launched an innovative digital visual ...

Zappix's development of its Visual IVR customer service platform is informed by research showing that 77% of consumers report that valuing their time is the most important element of good service.

Jacada, a provider of customer service technology designed to simplify interactions between businesses and their customers, has joined the Interactive Intelligence Global Alliance Program. As a Global ...

From scheduling to bill payment, discover how visual IVR boosts efficiency and increases satisfaction with customer service. Visual IVR blends voice-only IVR technology with a visual user interface ...

Zappix, provider of the Triple Play Visual IVR platform, has added a survey package to its smartphone IVR solution. The new package allows companies to create, distribute, and analyze surveys as part ...

Manama, Bahrain – A unique, digital self-service solution has been launched in Bahrain to support Ahli United Bank (AUB) in transforming their digital customer interactions and elevating service ...

Connect NZ has chosen VBVoice to re-develop an outdated order processing Interactive Voice Response (IVR) solution. Pronexus, the developer of the leading Interactive Voice Response (IVR) toolkit ...