The Amazon Echo can be a handy accessory to have in your home, but there are common problems that can pop up. Here's how to ...

Amazon Alexa+ beta testing revealed major issues, with users calling it 'unbearably erratic' and blaming failures for real-world problems before launch.

Amazon's smart assistant Alexa was down for thousands of users on Thursday, as per Down Detector. Users of Alexa smart devices complained that when they tapped on the skills section of the Alexa app, ...

Amazon employees beta-testing Alexa+ vented frustrations on an internal Slack, highlight the continuing headaches behind ...

Amazon’s Alexa was one of the many tech services impacted by a major Amazon Web Services outage that started on Monday morning, Oct. 20. According to Downdetector, reports of an Alexa outage peaked ...

Amazon's AI-powered Alexa+ has improved smart home controls and conversation abilities, but the Alexa app is still buggy.

Mihail Eric claims Amazon missed its chance to become a conversational AI leader with Alexa due to technical and bureaucratic issues in the company.