The government-run $7bn worker compensation insurance service, which last financial year processed 74,976 claims, has refocused staff to process claims quickly – which critics argue will lead to ...

Critics argue that this focus on speed, incentivised by rewards such as team lunches and vouchers, risks compromising the quality of care for injured workers. Calls for an inquiry have also emerged ...

Internal documents reveal WorkCover staff face daily pressure to shut down injury claims, with teams competing for prizes in the $7bn insurance scheme. The government-run $7bn worker compensation ...

The state government will today introduce a range of reforms to weed out WorkCover fraudsters, including a tip-off form for employees to flag suspected fraud, an education program for fraud awareness ...