A recent study from the Harvard Kennedy School at Harvard University — called The Formality Effect — is providing a new perspective on effective government communications. The main finding is that ...

Business is traditionally a fairly formal sphere of life. You send letters with specific salutations you wouldn’t use for your neighbor at a barbecue, you wear a suit, you mind your manners, and you ...

Americans began the 20th century in bustles and bowler hats and ended it in velour sweatsuits and flannel shirts—the most radical shift in dress standards in human history. At the center of this ...

The degree of formality in a risk management process should be customized to the organization’s particular needs and the risks involved. The International Council for Harmonisation’s (ICH) Q9 Quality ...

After a long and hard week, it is Friday night and you are ready to relax and unwind with a glass of wine, a sumptuous dinner and a great movie. You turn on Netflix and you expect that it will not ...