NOIDA, India, Dec. 26, 2025 (GLOBE NEWSWIRE) -- The newly launched AI chatbot is designed to help businesses manage high ...

AI-powered customer service chatbots could be the always-on agents your team needs—fast, scalable, and smarter with every interaction. Customer expectations have shifted sharply toward instant, always ...

AI chatbots are one of the hottest topics among CX leaders. Many believe that these generative AI tools will accelerate customer issue resolution, improve quality of care, help mitigate the growing ...

Chatbots provide a convenient first line of customer service, but there are times when users need more personalized assistance. While escalating complex issues to a higher tier can improve ...

As a global service provider, we have been investing in AI to streamline our service environment and provide 24/7 customer service. We are continuously integrating AI-driven tools to elevate ...

From multimodal copilots to autonomous agents, some companies are banking on AI to transform every layer of the customer experience. AI-powered customer interactions are rapidly evolving, with ...

A technology firm has announced a change of its name from Supapbot to Retentifi, a move geared towards rebranding and ...

Companies use often-annoying chatbots to interact with customers. So here is what’s on my tech wish list: my own chatbot whose job is to deal with those annoying company bots. All the reasons ...

LB Beistad is a writer and musician based in Nashville, TN. Her love of gaming began with her cousin introducing her to Banjo Kazooie and Jak and Daxter. It was love at first play. Since then, she has ...

The next time you go to Xbox customer support for help, you might be getting some assistance from an AI chatbot. As first reported by The Verge, Microsoft has developed and is now testing an AI ...

Have you ever been stuck in an endless loop of useless interaction with a customer support agent, or worse yet, a chatbot that just doesn’t get it? I certainly have and it’s sometimes enough to make ...