Delta SkyMiles is a spend-based program, like most airline loyalty programs today. Essentially, miles and status are not ...

Ensuring that loyal passengers feel valued by their favorite cruise line continues to be a struggle for Carnival Cruise Line.

Air Transat has announced plans to start a new loyalty program with Desjardins Group and Visa.

Program updates and new navigation tools help travelers negotiate the increasingly complicated universe of points.

It puts a big decision directly in cruisers’ hands.

Loyalty isn’t built in dashboards or rewards programs. It’s formed in brief, human moments that make customers feel seen.

The opacity of major loyalty, rewards, and points schemes has been on the regulatory radar for more than 20 years, not least ...

Panera has been a pioneer in digital innovation, having launched its MyPanera loyalty program nationwide in 2010. Sixteen ...

Since Avios points are generally worth more than Avion, these promos can look like easy wins. But you should never transfer ...

Airline executives sound the alarm on a plan that could disrupt travel and lending as we know it.

The popular restaurant chain is betting that expanded rewards options will drive more frequent visits.

Join the IJB for a live event with TSN's Rick Westhead on the problems plaguing hockey culture in Canada.