Saying 'Everyone is different and everyone is good' is not enough. Environmental adjustments and team support to sustain diversity

Let's acknowledge each other's differences.Everyone is different and everyone is good.These are words we often hear in ...

How to Build a Call Center That Meets Customer Expectations: Examining Why FAQ and Manual Development Often Fail to Deliver Expected Results

You have developed an FAQ, but the operators do not use it.You have created a manual, but it is not utilized in actual ...
The American Journal of Managed CareOpinion

Contributor: Medicare’s ACO Model Begins, Kidney Care Cannot Be Left Behind

As CKCC nears its sunset, kidney care leaders urge CMS to preserve a dedicated, nephrologist-led accountable care model for ...
Neos KosmosOpinion

George Megalogenis on the three shocks reshaping Australia

In his new book Three Shocks, George Megalogenis examines how migration, the rise of women in the workforce and shifting ...

Life rarely goes according to plan. Here’s how to get better at adapting

Will you get the job? What will the medical test results show? And what’s with that ominously vague email your boss sent?
Santa Barbara Independent

Ann Lewin-Benham

Ann Lewin-Benham was born in Bainbridge, MA, December 19th 1939, to Albert White and Florence Regina (Reggie) Levy White. Her career and passion for innovative educational models and deep compassion ...
Reuters

Climate Change

Why AI data centers are powering a boom in fuel-cell demand Fuel cells are gaining traction among US hyperscalers racing to build data centers for the AI boom but struggling with grid constraints to ...