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23:21
YouTubeGreen Belt Academy
How to Use a Fishbone Diagram for Root Cause Analysis
In this video, we walk through how to use a Fishbone Diagram (Cause and Effect Diagram / Ishikawa Diagram) to perform real-world root cause analysis on a manufacturing problem. Using an automotive paint defect investigation, we’ll analyze control charts, Pareto charts, process flow steps, and the 8Ms of problem solving to identify potential ...
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