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32:24
YouTube
USA Financial
Mastering the Service Matrix: Elevate Client Experience & Drive Advocacy
In this episode of The Rare Advisor, Aaron Grady and Allan Oehrlein dive deep into two essential tools for modern advisory practices: the service matrix and the stewardship framework. Discover why moving from a reactive to a proactive service model is critical for consistency, scalability, and client advocacy. Learn how these frameworks help ...
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